Agenda announced for 4th Annual Tourism Insight Conference

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Updated Tuesday 20 June

NGI Solutions has today announced the full agenda for the 4th Annual Tourism Insight Conference, which will be held in Central London on Thursday 13 July.

The event will focus on key nationwide tourism themes – including research, technology, and business tourism – to help develop new approaches to the ever-evolving tourism landscape.

Tickets cost just £70 and are on sale now. If you don’t have yours yet, read on to find out more or complete our online booking form.





Arrival, registration, networking and refreshments

Cath Hindle, Head of Operations & Tourism, NewcastleGateshead Initiative

Domestic Tourism Trends:
Sharon Orrell, VisitEngland

Refreshment break

The Tourism Ecosystem:
Ian Thomas, Senior Research Manager, NewcastleGateshead Initiative

Business Visits and Events:
Richard Smith, TEAM tourism Consulting

Lunch (will be provided)

Visitor Psychology – using advanced research to understand visitor motivations and change habitual behaviours:
Annett Pecher, Director, Emotional Logic

Influencing visitors:
Su Yoxall, Executive Director, Mkodo


Quality Inspection: The National Way Forward: Andrew Oxley, Head of Hospitality and Hotel Services, The AA and Andrew Stokes, England Director, VisitBritain

Benchmarking performance: A case study of the English Heritage Cities
: Kevin Millington, Director, Acorn T-Stats

Workshop round-up and close:
Ian Thomas, Senior Research Manager, NewcastleGateshead Initiative

Formal close

About our guest speakers

We are delighted to welcome the following prominent speakers:

  • • Sharon Orrell (Head of Research & Insight, VisitEngland) will present the latest Discover England Fund research.
  • • Richard Smith (RJS Destination Tourism Consultants) will discuss the business visits market.
  • • Sue Yoxall (Executive Director, mkodo) will talk about how technology can both enhance visitor experience and provide access to useful data about engagement and footfall.
  • • Annett Pecher (Director, Emotional Logic Ltd) will talk about visitor psychology – using research to understand visitor motivations and change habitual behaviours.
  • • Ian Thomas (Senior Research Manager, NewcastleGateshead Initiative) and Kevin Millington (Director, Acorn T-Stats) will be sharing case studies of destinations using intelligence for future planning.
  • • Andrew Oxley (Head of Hospitality and Hotel Services, The AA) and Andrew Stokes (England Director, VisitBritain) will update us on how the national inspection scheme is developing.

Who is the conference aimed at?

Destination managers, Business Improvement Districts, town centre managers, local authorities and all those interested in what tourism might look like beyond 2017.

The event is specifically designed by destination management specialists for destination management specialists. We want to encourage and explore best practice in utilising trends data.

With a number of exciting speakers, all specialists in their field, the Annual Tourism Insight Conference is all about sharing experiences, evaluating collaborative opportunities and developing new and innovative ways of working in the tourism sector.

The essentials

Thursday 13 July

Mary Sumner House, 24 Tufton Street, Westminster, London, SW1P 3RB
Find out more about the venue

Networking, registration and refreshments from 9.30am; formal close at 4pm.

Refreshments / lunch
All included as part of the delegate price.

How to book
The event costs £70 +VAT to attend. Availability is limited so early booking is advised.

Complete online booking form

For further information please contact Sarah Lawrence, admin and events assistant at NewcastleGateshead Initiative: | 0191 440 5724.


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