The team at Seaham Hall, one of the region's leading boutique spa hotels, was keen to build on their digital skills to help drive awareness, engagement and conversions with various target audiences.
NGI Solutions provided a full day’s social media training, where staff were given an overview of key platforms, strategy and proven techniques to help fulfil their goals. Our approach included practical exercises where participants contributed to group discussions, as well as creating a social media strategy to help shape their future endeavours.
From The Client
“We started our social media training with a brief introduction so that David had an understanding of our position and our knowledge of social media. He was then able to tailor the session to make sure everyone could follow, regardless of previous experience.
"The session was incredibly informative and hands-on, making the day very enjoyable. We worked in teams to answer pre-set questions, and headed out around our grounds searching for photo opportunities that would suit our brand.
"Overall, David was professional, fun and had a very engaging approach to the day. He also followed up with a series of PowerPoint slides on how we can improve our social media activity and has since been in contact to find out how we are getting on. We’d highly recommend the social media training course delivered by NGI Solutions.”
Wendy Benson, Director of Sales and Marketing, Seaham Hall